Your access to, use of, linking to the Fergus Site, use of Software or use of content on the Site is confirmation that you have understood these general terms and conditions of access and use and constitutes your agreement to be bound by them.
If you do not agree to these terms and conditions then you should not use this website or programs or download and/or use our mobile applications.
Fergus reserves the right to amend the Terms at any time and users are deemed to be aware of and bound by the amendments to the Terms upon publication on the Fergus Site. Accordingly, we recommend that you review the Terms periodically and before giving or confirming to Fergus any personal information.
It is the user’s responsibility to make payments for Fees in a timely manner. All Fees are invoiced on the first day of the month, and payment should be made within 30 days. Fees are subject to change, Users will be given advanced notice of any impending fee changes. Fergus recommends setting up via a recurring payment method.
Accounts that are not paid for within 30 days of being invoiced are subject to account suspension. Suspended accounts may be reactivated upon payment of all outstanding Fees on the account.
The material displayed on the Fergus Site, including without limitation, all real time or other information, text, materials, graphics, software, tools, results derived from the use of software and tools, advertisements, names, logos and trade marks on the Fergus Site (“Content”) are protected by intellectual property laws unless expressly indicated otherwise. All rights, title and interest in and to the Content are owned, licensed or controlled by Fergus or the party credited.
You agree not to access or use the Software in any manner that could damage, disable, overburden, or impair any Fergus accounts, programs, computer systems or networks. You agree not to attempt to gain unauthorised access to any parts of the Software or any Fergus accounts, programs, computer systems or networks. You agree not to interfere or attempt to interfere with the proper working of the Software or any Fergus accounts, programs, computer systems or networks. You agree not to use any robot, spider, scraper or other automated means to access the Software or any Fergus accounts, programs computer systems or networks without express written permission from Fergus.
It is prohibited to link directly to individual resources on Fergus servers without prior written consent. Framing of any Content available through the Site without Fergus’ prior written consent is also prohibited. Fergus reserves the right to disable any unauthorised links or frames and disclaims any responsibility for the content available on any other web site reached by links to or from the NZX Site.
Access to and use of password protected or secure areas of the Software is restricted to authorised users only. You agree not to share your password(s), account information, or access to the Software. You are responsible for maintaining the confidentiality of password(s) and account information, and you are responsible for all activities that occur under your password(s) or account(s) or as a result of your access to Software. You agree to notify Fergus immediately of any unauthorized use of your password(s) or account(s).
These Terms do not grant you a licence under any patent, trademark or copyright of Fergus or any third party.
The Site provides links to Web sites and access to Content, products and services of third parties, including users, advertisers, affiliates and sponsors of the Site. Fergus is not responsible for third party Content provided on or through the Site and you bear all risks associated with the access and use of such Web sites and third party Content, products and services.
You agree not to use the Fergus Software or Content provided on or through the Site or Software for any purpose that is unlawful or prohibited by these Terms of Service.
Fergus may, in its sole discretion, at any time discontinue providing or limit access to the Software, any areas of the Software or Content provided on or through the Site. You agree that Fergus may, in its sole discretion, at any time, terminate or limit your access to or use of the Software or any Content. You agree that Fergus shall not be liable to you or any third-party for any termination or limitation of your access to or use of the Software or any Content.
The Fergus Software, and all content provided on or through the Software, are provided on an “as is” and “as available” basis. Fergus expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the Software and all Content provided on or through the Site.
Fergus makes no warranty that: the Fergus Software or Content will meet your requirements; the Software will be available on an uninterrupted error-free basis; the quality of any purchases or transactions made through the Software will meet your expectations.
Any content accessed, downloaded or otherwise obtained on or through the use of the Fergus Software is used at your own discretion and risk. Fergus shall have no responsibility for any damage to your computer system or loss of data that results from the download or use of content.
Fergus reserves the right to make changes or updates to, and monitor the use of the Fergus Software and Content provided on or through the Site at any time without notice.
To the full extent permitted by law, Fergus excludes all liability in respect of any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or use, incurred by you or any third party, whether in action in contract or tort, arising from your access to, or use of, the Fergus Software or any Content provided on or through the Software.
To the full extent permitted by law, Fergus excludes all representations, warranties or terms (whether express or implied) other than those expressly set out in this Agreement.
Fergus’ total aggregate liability for all claims relating to this Agreement is limited to the Fees payable under this Agreement.
Either party’s liability for any claim relating to this Agreement will be reduced to the extent to which the other party contributed to the damage arising from the claim.
This Agreement is to be read subject to any legislation which prohibits or restricts the exclusion, restriction or modification of any implied warranties, conditions, guarantees or obligations. If such legislation applies, to the extent possible, Fergus limits its liability in respect of any claim to, at Fergus’ option -
You agree to indemnify and hold harmless Fergus, its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable legal fees and costs, due to or arising out of your use or misuse of the Software.
Nothing in this Agreement constitutes a transfer of any Intellectual Property Rights.
You acknowledge that Fergus owns all Intellectual Property Rights in the Software.
You must not directly or indirectly do anything that would or might invalidate or put in dispute the Fergus title in the Software or any of the Fergus registered or unregistered Trade Marks.
You must comply with the Fergus reasonable usage guidelines and directions with respect to the Licensed Software and the Trade Marks as notified to you from time to time.
A party must not, without the prior written consent of the other, use or disclose the other party’s Confidential Information unless expressly permitted by this Agreement or required to do so by law or any regulatory authority.
A party may –
The use of the Fergus Software and these Terms shall be governed by the laws of New Zealand and users submit to the exclusive jurisdiction of the courts of New Zealand.
You own all of the content and information you add to your Fergus account. In addition:
For content that is covered by intellectual property rights, such as but not limited to documents, photos and videos (IP Content), you specifically grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP Content that you upload, add or include on your account. This grant ends when you delete your IP content or close your account with Fergus.
When you delete IP Content, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others).
Advertised prices are in New Zealand dollars excluding GST for companies residing in New Zealand, unless otherwise noted. For companies residing in Australia, advertised prices are in Australian dollars excluding any applicable taxes, unless otherwise noted. For companies not residing within New Zealand or Australia, the advertised prices are in United States dollars excluding any applicable taxes, unless otherwise noted.
Fergus charges on a per user basis with a package pricing base. We reserve the right to cancel any subscription in part or whole at any time.
Paying subscribers to the Fergus Software will be charged monthly automatically via a secure credit card payment system. The name that will appear on your statement will be Fergus Software Ltd. The monthly payments will be based on the usage of the previous month as per the billing plan. It is the cardholder’s responsibility to cancel the service.
Terms of Payment are the sole discretion of Fergus unless otherwise agreed to in writing by Fergus.
Payment must be made within 30 days of the invoice date. Invoice amounts are due and payable within the period noted on the invoice. If payment is not made within the payment period Fergus has the right to suspend service until full payment on all outstanding Fees has been made.
Fergus is not responsible for pricing, typographical or other errors in any offer by Fergus and we reserve the unilateral right to cancel any orders resulting from such errors.
Fergus is a New Zealand business and all transactions will be billed in New Zealand dollars unless otherwise stated.
Fergus charges per active user, and it is solely up to the account holder to maintain their own user levels and types.
Refunds may be given at the discretion of Fergus please notify us in writing to firstname.lastname@example.org for accidental additional users.
All overcharges, mis-charges and or credit bought in advance will not be refunded but used as credits for future Fergus services. Any credit purchased is non-transferable.
All accounts will have consistent access via the Master User to their data even if service is suspended. Fergus will provide an export of your data on request.
You must not assign, sublicence or otherwise deal in any other way with any of its rights under this Agreement without the prior written consent of Fergus.
Nothing contained in this Agreement creates any relationship of partnership or agency between the parties.
If a provision of this Agreement is invalid or unenforceable it is to be read down or severed to the extent necessary with affecting the validity or enforceability of the remaining provisions.
Each party must at its own expense do everything reasonably necessary to give full effect to this Agreement and the events contemplated by it.
This Agreement (and any documents executed in connection with it) is the entire Agreement of the parties about its subject matter and supersedes all other representations, arrangements or agreement. Other than as expressly set out in this Agreement, no party has relied on any representation made by or on behalf of the other.
A party will not be responsible for a failure to comply with its obligations under this Agreement to the extent that failure is caused by a Force Majeure Event, provided that the party keeps the other closely informed in such circumstances and uses reasonable endeavours to rectify the situation.
Without limiting any other right to terminate under this Agreement, if a Force Majeure Event affects a party’s performance under this Agreement for more than thirty (30) consecutive days, the other party may immediately terminate this Agreement by written notice.
You can contact Fergus internationally via email at email@example.com
or via phone:
New Zealand: +64 9 972 9942
37 Virginia Avenue East
or Australia: +61 476 114 962
Suite 4C&D, 329 Mitcham Road
or via post:
37 Virginia Avenue East
This policy is provided for your information and doesn’t limit or exclude your rights under the New Zealand Privacy Act 1993.
We collect information relating to you that you have provided to us (through account or partnership registration, completing forms, contacting us, or using our products and services) or that we may have obtained from another source (such as marketing partners, referral partners or from marketing organisations).
This information may include your or your company’s name, date of birth, address, telephone numbers, information on how you use our products and services (such as your video views history, help conversations, and browsing activity when visiting one of our websites), lifestyle information and any other information collected in relation to your use of our products and services.
When you visit one of our websites, Fergus’s Internet Service Provider may make a record of your visit and log the following information for statistical purposes:
We only use your personal information to:
This information about your use is only analysed on a bulk basis for broad demographic content. Individual use is not analysed.
If you use one of our websites to complete an online application form, or create an account, we will only collect the information you provide as part of that process if you complete and submit the application or register an account with us. If you log out of our websites or cancel your application or account before submitting it, the information you had entered will be automatically deleted.
The information that we collect from you may be used by us for a number of purposes connected with our business such as:
Fergus will not sell your information to third parties. All other data collected is not individually identifiable, and is used for internal research purposes. However, there may be times when we need to disclose your personal information to third parties. If we do this, we will only disclose your information to:
We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, use, modification or disclosure.
We may retain all personal information that we collect (on both our active systems and our archive systems), for as long as is necessary for us to carry out the purposes for which the information was collected (including for the purpose of providing services to you). For registration and account information, this means that the information is likely to be retained for the period of time that we consider your account to be “active”. An “inactive” account is where the account is not used for a continuous period of two (2) years.
The location at which we store your personal information will depend on the nature and purpose of the information and the manner in which you supply it to us. Fergus will at its discretion use, process, and store your personal information at our premises and/or storage facilities whether in New Zealand or another country. You hereby consent to this transfer. You further agree that this agreement and any issues relating to privacy matters is governed by the laws of New Zealand and each party submits to the jurisdiction of the Courts of New Zealand and its privacy laws. In the event Fergus decides to store the personal information outside of New Zealand, you still agree to be bound by the provisions of this clause.
You have the right to know whether or not we hold any personal information about you. You also have the right to access your personal information, if we hold that personal information in a way that it can be readily retrieved. You may request access to the personal information we hold about you by sending an email to: firstname.lastname@example.org.
We may in the future contact you to inform you of services and products available from Fergus or our partners. If you do not wish to receive these offers you may opt out at any time.
If you decide not to provide the personal information requested when you use, register or open an account on our website, this may result in services or products (including related services offered in conjunction with our websites) not being offered or provided to you.
Please also note that while the Fergus website hyperlinks to various other websites, Fergus is not responsible for the privacy practice of those websites and/or the reliability of the information published on those websites.